Experience

Experience across compliance, delivery, QA, support, and operations.

I’ve worked in fast-moving environments where ownership shifts, deadlines stay fixed, and clean execution matters.

Capability summary

A background built around execution, follow-through, and operational clarity.

The mix of compliance, delivery, QA, and support work helps me plug into messy environments without needing a long ramp.

Audit readiness and control follow-through

Support for readiness work, evidence handling, remediation tracking, and fixed audit timelines.

Cross-functional delivery

Comfortable working across security, IT, legal, operations, product, and leadership teams.

Policy, evidence, and documentation

Documentation cleanup that stays usable operationally and holds up during reviews.

Process cleanup in messy environments

Practical structure for work that has become manual, unclear, or hard to own consistently.

Current and recent roles

The most relevant experience for compliance buyers.

These roles best reflect the environments, frameworks, and delivery pressure this site is built around.

Kasbah Labs logo

Kasbah Labs

Principal Consultant

I help companies build practical compliance programs that support growth instead of slowing it down.

  • Design compliance programs, policies, and internal controls that can scale
  • Run risk assessments and gap analyses with clear remediation steps
  • Turn regulatory requirements into workable day-to-day processes
11:11 Systems logo

11:11 Systems

Compliance Specialist

I lead day-to-day compliance work across audits, control testing, documentation, and cross-functional follow-through.

  • Support SOC 2, ISO 27001, and PCI-DSS readiness and maintenance
  • Coordinate audits, evidence collection, and auditor communication
  • Partner with security, IT, legal, and operations on controls and remediation
ThreeFlow logo

ThreeFlow

Product Delivery Manager

I helped drive delivery across product, security, and compliance work in a fast-moving SaaS environment.

  • Led cross-functional work tied to SOC 2 Type II and audit readiness
  • Brought compliance and security requirements into product delivery workflows
  • Reported progress, risks, and dependencies clearly to stakeholders
Representative experience

What I’ve actually touched.

A concise view of the work that shows up repeatedly across my roles.

  • Supported SOC 2, ISO 27001, and PCI-DSS readiness and maintenance.
  • Coordinated audits, evidence collection, and auditor communication.
  • Worked across security, IT, legal, operations, and product teams.
  • Built support workflows, SLAs, and service structures.
  • Led QA and release work in structured technical environments.
Career background

Full chronology

Earlier QA and support roles stay relevant as part of the operating discipline behind the current compliance work.

Kasbah Labs logo Kasbah Labs

Principal Consultant

Jun 2025 – Present

I help companies build practical compliance programs that support growth instead of slowing it down.

  • Design compliance programs, policies, and internal controls that can scale
  • Run risk assessments and gap analyses with clear remediation steps
  • Turn regulatory requirements into workable day-to-day processes
11:11 Systems logo 11:11 Systems

Compliance Specialist

Mar 2023 – Present

I lead day-to-day compliance work across audits, control testing, documentation, and cross-functional follow-through.

  • Support SOC 2, ISO 27001, and PCI-DSS readiness and maintenance
  • Coordinate audits, evidence collection, and auditor communication
  • Partner with security, IT, legal, and operations on controls and remediation
ThreeFlow logo ThreeFlow

Product Delivery Manager

Dec 2021 – Feb 2023

I helped drive delivery across product, security, and compliance work in a fast-moving SaaS environment.

  • Led cross-functional work tied to SOC 2 Type II and audit readiness
  • Brought compliance and security requirements into product delivery workflows
  • Reported progress, risks, and dependencies clearly to stakeholders

Project Management Operations Specialist

Jun 2021 – Dec 2021

I built support and operations processes that made it easier for teams and customers to get what they needed.

  • Set up support workflows, SLAs, service desk structure, and knowledge base content
  • Helped roll out product improvements based on customer feedback and KPIs
  • Supported testing and launch coordination for new features
Ceterus logo Ceterus

QA Engineer Team Lead

Dec 2019 – Jun 2021

I led QA work across manual and automated testing, helping the team catch issues earlier and release with more confidence.

  • Managed QA efforts across a 4-person team
  • Maintained and expanded automated test coverage
  • Handled daily non-production deployments with Jenkins and CircleCI

QA Engineer

May 2019 – Dec 2019

I tested across applications and devices, documented defects clearly, and helped engineering teams fix the right problems faster.

  • Built and executed test plans focused on edge cases and real user behavior
  • Logged detailed bugs in JIRA with reproducible steps and supporting evidence
  • Used SQL to validate results and support troubleshooting

Technical Support Specialist

Feb 2018 – May 2019

I worked directly with users, resolved issues within SLAs, and translated technical problems into clear next steps.

  • Handled internal and customer support requests through Zendesk
  • Wrote documentation that made complex issues easier to understand
  • Supported data cleanup and analysis to improve accuracy and reliability